Terms of service
Website Use
This website is intended for personal, lawful use only. By using this website, you agree not to misuse the site, interfere with its operation, attempt unauthorized access, use automated scraping or data-extraction tools, upload or transmit malicious code, impersonate another person or entity, collect the personal information of others, or use the site or its content for unlawful, fraudulent, abusive, or unauthorized purposes.
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.
Account & Customer Information
If you create an account, place an order, or provide information through this website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to promptly update your information as needed so that we can process orders, complete transactions, and contact you when necessary.
Product & Content Information
Each Shana Kroiz Jewelry piece is handcrafted, and slight variations in form, texture, color, and finish are part of the nature of the work. We make every effort to photograph, color correct, and describe each piece as accurately as possible using current professional techniques, equipment, and technology. However, we cannot control how colors, brightness, contrast, scale, or fine details appear on individual devices, screens, or browsers.
By placing an order, you acknowledge that the appearance of a piece may vary slightly from what is shown on your screen, particularly with regard to color. We do not guarantee that the appearance or quality of any product will exactly match your expectations or the way it appears on your device.
Accuracy of Information
We strive to keep all information on this website accurate and up to date. However, errors in product descriptions, pricing, availability, images, promotions, shipping details, or other content may occasionally occur.
We reserve the right to correct errors, update information, modify content, or cancel orders if information is inaccurate at any time, including after an order has been submitted.
Orders & Availability
All orders are subject to acceptance and availability. Placing an order constitutes an offer to purchase. An order is not accepted until it has been reviewed, payment has been processed, and the order has been confirmed.
Some pieces may be one of a kind, limited in quantity, or made to order. We reserve the right to refuse or cancel an order if an item is unavailable, listed incorrectly, suspected to be fraudulent, intended for unauthorized resale, or otherwise unable to be fulfilled.
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
Shipping and fulfillment details are governed by our posted Shipping Policy. Delivery timelines are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather, or other circumstances outside our control.
Pricing, Taxes & Billing
We make every effort to ensure that pricing is accurate and up to date. Prices, discounts, and promotions may change without prior notice. The price charged for a product will be the price in effect at the time the order is placed, unless a pricing error has occurred.
Unless otherwise stated, prices do not include applicable taxes, shipping charges, customs duties, import fees, or other charges that may be required by the destination country or carrier. International customers are responsible for any applicable duties, taxes, customs fees, or import charges.
In the rare event of a pricing error, we will contact you with the corrected information before proceeding. If you do not wish to continue with the order at the corrected price, the order will be canceled and fully refunded.
By placing an order, you represent that the payment information you provide is accurate, that you are authorized to use the selected payment method, and that you agree to pay all charges associated with your order.
Returns & Exchanges
Purchases are subject to return, exchange, or cancellation only in accordance with our posted Refund Policy, Return Policy, or other applicable policies available on this website.
Intellectual Property
All content on this website, including images, text, graphics, logos, product designs, product names, videos, audio, and overall site design, is the property of Shana Kroiz Jewelry or its licensors and is protected by applicable intellectual property laws.
You may use this website for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, sell, resell, or otherwise exploit any portion of this website or its content without prior written permission.
Feedback & Submissions
If you submit reviews, comments, suggestions, ideas, photos, testimonials, or other feedback to us, you grant Shana Kroiz Jewelry a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, display, and distribute that feedback for business, marketing, and promotional purposes.
You represent that any feedback or content you submit is your own, does not violate the rights of any third party, and does not contain unlawful, misleading, offensive, or harmful material.
We reserve the right, but are not obligated, to monitor, edit, or remove submitted content at our discretion.
Third-Party Links & Services
This website may contain links to third-party websites or use third-party tools, services, payment processors, applications, or embedded features.
We are not responsible for the content, policies, security, accuracy, or practices of any third-party sites or services. Your use of third-party services is at your own risk and may be subject to their own terms and policies.
Relationship with Shopify
This website is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services. Any purchase made through this website is a transaction directly between you and Shana Kroiz Jewelry.
Shopify is not responsible for the products, fulfillment, customer service, or any claims related to purchases made from Shana Kroiz Jewelry.
Privacy
Our collection and use of personal information is described in our Privacy Policy. By using this website, creating an account, or placing an order, you acknowledge that you have reviewed our Privacy Policy.
Disclaimer of Warranties
This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Shana Kroiz Jewelry makes no warranties or representations that the website will be uninterrupted, secure, error-free, or free of harmful components, or that any information on the website will be complete, current, or error-free.
Except as expressly stated in our posted policies or required by law, products are provided without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
Some jurisdictions do not allow limitations on implied warranties, so some of these limitations may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, Shana Kroiz Jewelry is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of this website, the inability to use this website, errors, interruptions, inaccuracies in website content, or products purchased through this website.
To the fullest extent permitted by law, our total liability for any claim related to a product purchase is limited to the purchase price paid for that product.
Indemnification
You agree to indemnify, defend, and hold harmless Shana Kroiz Jewelry, its owners, employees, contractors, service providers, partners, affiliates, and licensors from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from your use of this website, your violation of these Terms, your violation of any law, or your violation of the rights of a third party.
Termination
We reserve the right to suspend, restrict, or terminate access to this website or any account at any time, without notice, if we believe these Terms have been violated or if continued access may harm Shana Kroiz Jewelry, our customers, our service providers, or the website.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
Waiver & Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies referenced on this website, constitute the entire agreement between you and Shana Kroiz Jewelry regarding your use of the website and purchases made through it.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms as part of a business transfer, operational change, or as otherwise permitted by law.
Governing Law
These Terms and any separate agreements through which we provide products or services are governed by the laws of the State of Maryland, without regard to conflict of law principles, unless otherwise required by applicable law.
Updates to Terms
We may update these Terms of Service from time to time. The most current version will be posted on this page.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Contact
For questions regarding these Terms, please contact:
Shana Kroiz Jewelry
info@shanakroizjewelry.com
You may also reach us through the Contact Us page on this website.